ORDER TRACKING

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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STEP 1

YOUR ORDER IS RECEIVED

Our staff will receive your order and ensure that your payment has been processed.

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STEP 2

PROCESSING TIME

Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 3-5 days after the order is placed.

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STEP 3

ORDER IS SHIPPED

This refers to the time it takes for items to be shipped from our fulfillment centre to the destination. After processing and leaving the warehouse, items usually take between 10 and 20 days to arrive at their destination but can take longer from time to time.

Feel free to contact us with any questions and feedback you may have

Send us a message and one of our friendly team members will contact you shortly

Monday to Friday from 09:00 to 21:00 (AEDT), UTC +11

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CONTACT INFORMATION

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Melbourne, Australia

Do you have questions or feedback on how we can improve our products and services? Send us an email and we’ll get in touch shortly.